Feedback

  • Contents
 

Interaction Dialer - Base Scripts

The rights in this table appear in the Interaction Dialer - Base Scripts group.

Name

Description

Modify Base Script Compliance Overrides

When creating a Base script, this right allows a supervisor to be able to create a script that uses the Follow Up Call feature. More specifically, this right allows access to and the ability to set the various override options found on the Additional Calls section on the Miscellaneous tab in the Scripts container.

NOTE: This right only applies when using the Follow Up Call feature.