- Contents
Interaction Dialer Manager Help
Statistic condition type
The condition type compares a period statistic to a predefined value.
- Name
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Type a name for the new policy condition in the Name field. This can be anything you like, so long as it is unique within the policy. Try to use of a descriptive name that describes the criteria that this condition evaluates.
- Condition Type
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Select "Statistic" to display options that configure this condition.
Details
- Period
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This option selects the period (time interval) that the statistic applies to.
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Campaign—scopes statistics from the time when the active campaign began running to the present.
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Recycle—scopes statistics from the time when the Contact List was last recycled to the present.
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Selects a Dialer statistical category.
Summarize the activity of a specific Dialer agent. |
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Totals that pertain to a campaign or site. |
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Summarize the dispositions of Dialer calls |