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Activating configuration changes for users, workgroups, roles, and the default user

Configuration changes made in the configuration pages for users, workgroups, roles, and the default user dynamically update the affected CIC clients while they are actively running.

The following table summarizes how users are affected.

Changes made to:

Update Interaction Client in this way:

Individual User

The user's active CIC client is immediately updated.

Workgroups

Users who are members of that workgroup with active CIC clients are immediately updated.

Roles

Users who have been assigned the role with active CIC clients are immediately updated.

Default User

All users with active CIC clients are immediately updated.

Related topics

Updating configuration values