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Call putback options

The following table describes the options that you can use to configure call putback options for a SIP line. For information on how to access these options, see Configure a SIP line.

Changes to all of the options on this dialog box take effect immediately.

Option	Description	Default
Enable sending SIP REFER messages	Determines whether CIC can do the following items without tying up two CIC lines (one for the original call and one for the call to the destination): Receive a call from the PSTN or a PBX. Perform some processing on the call. Transfer the call to a non-CIC destination (a PBX station or a remote number).	Not selected
Enable sending SIP REFER messages to Lines in other Lines Groups	Determines whether CIC can send SIP REFER messages to lines in other line groups. This option is available only if Enable sending SIP REFER messages is selected.	Not selected
Enable Processing of Received SIP REFER Messages	Determines whether CIC allows the party sending the REFER to be notified of the outcome of the received request. This option is typically set on lines going to internal gateways or CIC servers. Notes: Because this option can be used to enable other applications including call transfer, it can create additional calls and carrier charges.	Not selected