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Configure Interaction Message Store mailboxes

To configure Interaction Message Store mailboxes

  1. To view only unused IMS mailboxes, select the Show Only Unused Mailboxes checkbox.

  2. To refresh the list of IMS mailboxes, click Refresh List.

  3. To select all mailboxes, click Select All.

  4. To delete selected mailboxes, click Delete Mailbox.

Note: If a mailbox is still being used by another user, the mailbox will not be deleted.

Valid mailbox names and address use only alpha-numerical characters. Other characters are not recognized by CIC.

 

Related topics

Configure Interaction Message Store

Overview to Interaction Message Store