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Interaction Administrator Help
Contact List Sources - Options
Add values for the following contact list source options.
Timeout (sec)
Type the number of seconds CIC should wait for a response from the data source before returning an error. If you leave this field blank, CIC uses the default timeout value of 60 seconds.
Query Row Limit
Enter the maximum number of rows the CIC data source can return in one query of the data source. The default value is 1000 rows.
Note:
If you are configuring Interaction Tracker contact list sources, consider
your operating conditions when setting the values for Timeout and Query
Row Limit:
Timeout (sec)
• Under normal operating conditions, set the value to 300.
• Under heavy load or high tracing conditions—for example when diagnosing
a problem—set the value to 900.
Query Row Limit
Set the value for this box to no less than 500,000. You can increase this
value if needed by the client site. It should be higher than the combined
counts of Individuals, Addresses, Attributes and Connections.