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Interaction Administrator Help
Contact List Sources Configuration
Select the appropriate values to define a contact list source that can appear as a directory view in the CIC clients.
IC Data Source
Select one of the existing CIC data sources that represent the kind of repository holding the contact list data. If no names appear in this list, go to the IC Data Sources container and create a CIC data source first.
Label
This is the name displayed in the CIC clients for this contact list. The default value is the actual name used in the contact list.
Public
Use this check box to specify if this contact list is public or private. A public data source contains contacts accessible by all users and a private data source is accessible only to the user who enters or owns the contacts.
Has Status
Use this check box specify whether this data source supports status information.
Driver
Select one of the predefined CIC drivers that provide access and formatting to the data in the target data source.
IC Driver |
Provides access to: |
IC Exchange Contacts |
A public address list on the Exchange server |
IC Outlook Contacts |
An individual address list on the Exchange server |
IC Contacts |
Contact data in an ODBC compliant database |
IC LDAP Contacts |
Data in an LDAP-enabled directory server |
IC White Pages |
The white pages directory data on the CIC server |
IC Tracker Contacts |
Interaction Tracker contact data on the CIC server |
Note: There currently is no support for selecting specific organizations or sub-organizations, only the global address list in Exchange.