Import a dial plan

You can import an entire CIC phone number plan that was saved (with the Export button) by any CIC server. Exported CIC phone number files have a .i3dplan extension and include all of the input conversion objects, dial plan objects, and classification names.

To import a dial plan

1. In the System Configuration container, click the Phone Numbers subcontainer.

2. In the list view, double-click Configuration.

3. In the Phone Number Configuration dialog box, on the Regional Dial Plan tab, click Dial Plan.

4. Click Import.

5. Click Browse button to select a .i3dplan file, and then click Next.

6. Click Next to navigate through the dialog boxes that display the contents of the dial plan file.

7. When you are presented with import options (replace or skip the merge), select the appropriate check boxes and then click Next.

8. Review the changes and then click Finish.

9. When the message appears that indicates that you have not yet saved your changes, click OK. You save your changes when you click OK on the Regional Dial Plan dialog box.

Related topics

Configure a regional dial plan in Interaction Administrator

Export a dial plan