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Interaction Administrator Help
Configure a regional dial plan in Interaction Administrator
To configure a regional dial plan in Interaction Administrator
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In the System Configuration container, click the Phone Numbers subcontainer.
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In the list view, double-click Configuration.
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In the Phone Number Configuration dialog box, on the Regional Dial Plan tab, click Dial Plan.
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On the Regional Dial Plan dialog box, do one of the following:
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To add a dial plan pattern, click Add. When you add a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry.
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To edit a dial plan pattern, select it and then click Edit. When you edit a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry
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To copy a dial plan pattern, select it and then click Copy. When you copy a dial plan pattern, you can also configure dial groups. For more information, see Configure a dial group entry
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To delete a dial plan pattern, select it and then click Remove.
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Configure the lists of phone numbers for the dial plan. For more information, see Configure named lists of phone numbers.
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Configure the classifications for the dial plan. For more information, see Manage phone number classifications.
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Test the dial plan. For more information, see Simulate a call.
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Click OK.
Related topics
Configure the pattern of a regional dial plan
Manage named lists of phone numbers