Backup Directory Services

It is strongly recommended to perform a Directory Services backup. This is the final step in the migration process before the Managed IP Phone Assistant begins creating the managed IP phones based on the migration items.

Click Backup Directory Services to perform the backup. The Directory Services backup may take several minutes. There is a timeout set at 40 minutes. If the timeout is reached, the assistant displays "The Interaction Center server was unable to perform a backup of Directory Services." Either click Try Again to attempt another backup, or click Continue without making a backup.

Note: It is strongly recommended to make a backup of directory services. In the event that a restoration of directory services is necessary, click here for instructions.

When the backup is complete, the dialog will show the location of the backup file. Please note the location.

Click Next to begin the migration and go to the next page, Migration Results. The migration process begins, and the assistant creates IP phones from the migration items. This process may take several minutes.

For detailed information in the migration process, click here.