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Overview of handlers

A handler is a process that runs in response to an event. In CIC, handlers complete numerous functions.

Interaction Designer users create and publish handlers. Published handlers are available to all CIC servers. In Interaction Administrator, you select the handlers to run on your CIC server by activating them and deactivating them. Interaction Processor uses the activated handlers to complete CIC functions.

Note: As the system administrator, you must also assign the necessary security right to the users who create and publish handlers in Interaction Designer.

For more information on handlers, see the Interaction Designer Help.