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Print Interaction Administrator Data

The print data feature allows you to print, display or export specific Interaction Administrator data to a CSV file. You can select  the fields and the field order to include in the output.

Topics:

The Topics: drop-down list allows you to select which topic to print, display or export.  Currently only two topics are available Users Phone Directory and Stations Phone Directory.

Fields:

The Fields: list displays the fields you can select to print, display or export. The field order represents the column order.

Users Phone Directory fields

  • User Name

  • Last Name

  • First Name

  • Phone

  • Workstation

  • Domain User

  • Title

  • Department

  • Company

  • Location (see note)

  • IC Location (see note)

Note:  The “Location” column is the physical location that is specified in the user’s Personal Info section. The “IC Location” column is the location specified in the user configuration.

Stations Phone Directory fields

  • Station Name

  • Type

  • Phone

  • Description

Print, Display or Export Data

To print, display or export data follow these steps:

  1. Select the topic from the drop-down list.

  2. Select (check) the fields to include in the output. The fields available depend on the topic selected. Use the Up and Down buttons to move the currently selected field if you wish to reorder the fields in the output. The checked field closest to the top of the list will be the first column of the output list, the second field will be the second column, etc. The sort order is based on the column order.

  3. Once the topic is selected, the fields are selected and ordered, then chose one of the following options:

  • Print - Print sends the output to the printer.

  • Save As - Save As sends the output list to a file using the standard CSV file format.

  • Display - Display opens the application associated with the CSV file format in Windows and displays the output.

  • Print by App - Print by App prints the output using the application associated with the CSV file format in Windows.

Note: To use the Display or Print by App options, you must have an application associated with CSV file format.

Interaction Administrator preserves the most recently selected topic, fields and field order between sessions.