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Interaction Administrator Help
Import SIP Stations from a CSV List
Use this page to select the CSV file that contains SIP stations and any additional information such as name, type, extension or address.
Note: The CSV file must be in UTF-8 format. For more information, see CSV files with non-English column headings
Click Browse to the location of the CSV file.
Note: If you plan to implement managed IP phones, please note that managed IP phones/stations are imported from the Managed IP Phones Assistant in Interaction Administrator, following the CIC installation. Use Add Stations Assistant to create non-managed SIP stations only.
Click Example to view a sample CSV file.
A Microsoft Excel document (CSV SIP Station List.xls) and a sample CSV file (CSV SIP Station List.csv) are available on the CIC products disc in Additional Files...CSV Lists.
The SIP stations CSV file is formatted in two sections; a header section, and a data section. The header is the first row in the file and contains the names of all columns to import. Open a copy of CSV SIP Station List.xls in Excel, and enter the information in the appropriate columns for the SIP stations you wish to create. The following columns are supported:
Name (Required): This is the station name.
Note: Do not use the machine name for the station name unless you are using machine name based licensing. Specifying matching names when you are not using machine name based licensing can cause issue with stationless logons.
Type: The type must be workstation, phone, or fax.
Extension: Enter a unique extension number for the SIP station.
Identification Address: Enter the SIP identification address.
Connection Address: Enter the connection address of the SIP station. If specified, this column will create a static SIP station. If left blank the station will be dynamic.
Manufacturer: Enter Generic, Cisco, Polycom, etc.
Model: Enter the specific type of phone model made by the phone manufacturer.
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If Cisco is the manufacturer, use 7905, 7912, 7940, or 7960.
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If Polycom is the manufacturer, use SoundPoint IP 300, SoundPoint IP 500, or SoundPoint IP 600.
MAC Address: Enter the MAC address of the SIP station.
Machine Name: Maps a machine to this station for licensing.
When your additions are complete, save the document as a .CSV file type and download it to a secure location on the CIC server. You can open the new .CSV file in any text editor.
For more information, including station attribute descriptions and instructions for importing the CSV SIP Station list in Add Stations Assistant, see CSV List Import Technical Reference in the PureConnect Documentation Library.