AudioCodes and Genesys Hardware

Use this page to optionally configure AudioCodes and Genesys Hardware.

Enable Audio Codes IP Hardware

If this check box is enabled, CIC expects AudioCodes or Genesys hardware to be present in the server.  It will attempt to locate and initialize all AudioCodes or Genesys boards that have been configured.  

H.100 Bus Law Type

Select the Law Type to change the encoding scheme of the TDM bus. The default type is muLaw.

Starting Media Port

Select the starting port for AudioCodes or Genesys RTP sessions. The default value is 4000. If this port conflicts with other resources or applications, then set this value to change the starting port. This value must be an even number. AudioCodes or Genesys port assignments increment in pairs of three from the starting port and consecutively to the number of IP resources *10. For example, if the starting port was 4000, then the first IP resource will consume 4000, 4001, and 4002 for RTP, RTCP, and T38 fax, respectively. The next IP resource will consume 4010, 4011, 4012, and so on.

Change Firmware Paths

Click on this button to change the location of the IPM-260 firmware file. The default value is C:\server\IC\Server\Firmware\AudioCodes\ramIPM-260.cmp or C:\server\IC\Server\Firmware\Genesys\ramIPM-260.cmp.

Minimum Jitter Buffer Delay

This parameter sets the minimum value (in milliseconds) of the jitter buffer that is used by AudioCodes or Genesys dynamic jitter buffer algorithm.  The value of the jitter buffer is never be lower than this value. Use the up and down arrows to change the value of this parameter.

• 40 - (Default)

• 0 to 150 - Range of values

Jitter Opt Factor

The jitter buffer optimization factor is a unit-less value that determines the operational response of the dynamic jitter buffer algorithm on AudioCodes or Genesys boards. If set to the maximum value, the jitter buffer delay tracks the network latencies to their maximum and stays there, thus minimizing packet loss but maximizing delay.  When the lowest value is used, the jitter buffer increases delay only to compensate for clock drifts, and soon decays to it minimal setting again, thus minimizing delay but maximizing packet loss. Use the up and down arrows to change the value of this parameter. Acceptable values include:

• 7 - (Default)

• 0 through 12  -  Range of values

Note:  It is not recommended that this parameter be changed unless directed to do so by Interaction Intelligence’s support organization.

Board Configuration

Click Add to add a board configuration, click Edit to make changes, or click Delete to remove a board configuration.