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Server parameters for Widgets

You can set the following server parameters to get the Widget-Version Drop-down in Interaction Connect.

To set this server parameters, add the parameters in the Server Parameters container. Then set the values as necessary.

Parameter Name

Description

WidgetVersion

• Set this parameter to get the Widget-Version drop-down in the Interaction Connect.

• Provide the values (Version numbers) as comma-separated. Provided Values are available as options in the drop-down along with the "latest" option in the Interaction Connect. For more information, see Widget General Configuration.

• Widget-version drop-down in the Interaction Connect is available only when you configure WidgetVersion parameter in the IA.

Note: There are no validations present in IA and IC for Version numbers. If you provide the invalid version numbers in IA as a value of the WidgetVersion parameter, Those values get reflected in the IC and you can select it without any errors. Only when the Customer loads the HTML page, the browser will throw an error. If you want to know which Versions are present in Hive for entering valid values into the parameter, Contact Genesys Help to know about present versions and for more information.