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Setting Default Conference Options

Use Interaction Conference configuration to set default options for conferences. You can also either allow conference organizers to change the options or prevent them from doing so by using the Lock check box.

To set default conference options:

Double-click the Configuration entry in the Interaction Conference container. The Interaction Conference Configuration dialog box appears.
Click the Default Conference Options tab.
Select the desired options:

Lock - Select the Lock check box to prevent conference organizers from changing the setting beside the Lock check box. These options will appear in the selected state by grayed out so the conference organizer cannot change them in the Interaction Conference Web Administrator interface.

Host Required to Start - Select this check box to delay starting a conference until a host attendee has joined.

Enforce End - Select this check box to automatically terminate a conference call at the specified ending time. . If the ending is enforced, Interaction Conference automatically plays a warning message two minutes before the end of the conference.

Allow Mute - Select one of the options to determine the default audio behavior for guests joining the conference and the level of control hosts have on muting.

Start Muted – Select this option to mute all guests by default. Conference guests enter the conference muted, but the conference host may unmute individual participants. Use this option if you plan to have more than 20 unmuted participants in the conference. The host can selectively unmute up to 20 participants to speak.

Manual – Select this option to give the host manual control over muting individual guests in the conference. In this case, guests join the conference unmuted. If there are more than 20 participants, only the first 20 to join the conference are audible. The 21^st participant who is a guest (and other guests after) will hear a prompt that they are joining the conference muted. If the conference host un-mutes a host or guest, and there are 20 audible participants, Interaction Conference automatically mutes an audible guest who has been unmuted the longest to stay within the 20-audible-caller limit.

Note: This limit on 20 unmuted callers is temporary and is expected to be removed in a subsequent update.

No – Select this option to prevent hosts from muting any guests in the conference.

Record - Select one of the options to determine the default call recording behavior for conferences.

Yes, send to all – Select this option to have CIC record the conferences and send the recording to all of the hosts and guests listed on the conference.

Yes, send to hosts – Select this option to have CIC record the conference and send the recording to all of the hosts listed on the conference.

No – Select this option to not record conferences by default.

Announce Entry - Select one of the options to determine the default announcement behavior when a guest or host joins a conference. By default, CIC plays a tone as each person joins a conference.

None – Select this option if you do not want any audio alert or notification when someone joins a conference.

Tone – (Default) Select this option if you want CIC to play a tone when someone joins a conference.

Name – Select this option if you want guests and hosts to be prompted to say their name before joining the conference. Interaction Conference will then play that name for the rest of the conference participants to hear as they join.

Announce Exit - Select one of the options to determine the default behavior when a guest or host exits a conference. By default, CIC plays a tone as each person exits a conference.

None – Select this option if you do not want any audio alert or notification when someone exits a conference.

Tone – (Default) Select this option if you want CIC to play a tone when someone exits a conference.

Name – Select this option if you want to hear the name of the guests and hosts as they exit the conference.

Announce Number of Attendees - Select one of the options to determine the default behavior if Interaction Conference announces (by playing a prompt) the number of attendees in the conference.

None – (Default) Select this option if you do not want CIC to play an announcement of the number of attendees on a call.

To Hosts – Select this option if you want CIC to announce the number of attendees only to the hosts on the call.

To All – Select this option if you want CIC to announce the number of attendees to all guests and hosts on the call

Click OK to save the changes.