- Contents
Interaction Administrator Help
Recorder Policy
These Recorder policy options can be set at the Default User, User, Role or Workgroup level. Use this page to configure Interaction Recorder (IR) rights.
Recorder Master Administrator
Select this check box to give the user read/write/use access to IR Archives, Import Rules, and IR Selector.
Can View Recorder Audit Trail
Select this check box to allow the user to view an object’s audit trail (if that object has one).
Can Use Recorder Queries
Select this check box to allow the user to view the Queries branch in the IR Client.
Can Use Interaction Recorder Selector
Select this check box to allow the user to use IR Selector in the IR Client.
Can Delete Recordings
Select this check box to allow the user to delete recordings.