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Add a New User

You can add a new user in Interaction Administrator Web Edition.

Note: If you enabled the Enhanced Interaction Administrator Change log, then the addition of the user is tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

The user settings are configured in detail tabs. In the details view, you can click the section expanders to display or hide the sections' contents.

To add a new user:

  1. Right-click in the master view area and select New:

    ...Or click the New button in the master view toolbar:

    The New Item appears in the details view:

  2. Complete the user configuration in the eight details tabs. The links below open the topics containing procedures for completing each details tabs configuration:

Note: To save a new user, all required information must be entered. Details tabs containing incomplete or erroneous information, are shown with an error indicator (error details are displayed on mouse-over):

Related Topics

User: General

User: ACD

User: Licensing

User: Administrative Rights

User: Access Control Rights

User: Security Rights

User: Personal Information

User: Advanced