• Contents

Manage Favorite Responses

Requirements: See Working with Response Management.

Your favorite personal responses appear in the Favorite Response drop-down section in the sidebar area of the Chat window and the Email Window for Outgoing Messages.

You designate a personal response item as a favorite by including the word "favorite" in the Labels text box. You create labels when you create or edit a personal response. For more information, see Create Personal Responses.

Related Topics

Create Personal Responses

Responses Sidebar

Using Response Management

Working with Response Management