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Park on Orbit Button

Requirements: The "Park" Interaction Command Right determines if the Park on Orbit button can appear on a toolbar. It also controls whether the Park on Orbit command appears on a shortcut menu or is available via a keyboard shortcut. The Park Interactions Security right enables you to park in orbit a call appearing in My Interactions.

Icon
Location	Queue Control toolbar Interaction Properties Dialog Box
Keyboard shortcut	Ctrl+K Tip: Keyboard shortcuts work only if you select an interaction in My Interactions or other queue to ensure that it has focus before you press the keys.
Description	You can place any connected call in a specific orbit. This places the call on hold and removes it from your station. Depending on the hold behavior your CIC administrator configures, callers "in orbit" hear a combination of music and messages. To a caller, there is no difference between being on hold or in orbit.

Note: The Park on Orbit button does not appear on your Queue Control toolbar by default. For more information about adding buttons to a CIC client toolbar, see Customizing Toolbars.