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Accept Generic Route Request initiator

This initiator fires when a route request is received from any carrier for which an active interface has been configured on the Director server.

Initiator Properties

Notification Object Type

IDirector Routing

Object ID

{all} – this is the only choice. The values in the object id specify the carrier that sent the request.

Notification Event

Send Route Request – choose this for live operation. This is the event that is fired by the Director software to indicate that a route request has been received from the specified carrier.

Simulated Route Request – choose this for testing. This is the event that is fired by the Director software when a simulated route request is sent from the simulator dialog. In this way the actual handler that will be used in a live system can be tested for a given set of inputs.

Outputs

Dialed Number

This is the number that the carrier’s request indicates was dialed by the caller.

Calling Number

This is the number that the carrier’s request indicates the caller is calling from.

Customer Entered Digits

This is a set of digits collected in the carrier’s network, if such a facility is available.

Enterprise Group List

This is the list of Enterprise Groups that have been configured in Interaction Administrator to be queried for the dialed number supplied in the output from Dialed Number, Calling Number, and/or Customer Entered Digits.

Key String

This is a sequence number that is guaranteed to be unique across all requests on a given Director server regardless of source or time received.

Request Source

This is an ID which identifies the source of the message. You must copy this to the similarly-named input on the any of the tools used to send a response back to the carrier.

Request Sequence Number

This is an ID which identifies the message. You must copy this to the similarly-named input on the any of the tools used to send a response back to the carrier.

Simulated Request

This is a Boolean value that indicates whether this request was sent from the simulator dialog.