Contents

Accept Generic Routing Statistics initiator

This initiator fires when Director generates a set of statistics regarding a received route request.

Initiator Properties Page

Notification Object Type

IDirector Statistics

Object ID

{all} – this is the only choice. The values in the object ID are not currently meaningful.

Notification Event

{all} – choose this to receive statistics on all types of request outcomes. The values in the object id will indicate the outcome of the request.

Routing Success

Choose this to receive statistics only on successful outcomes.

Routing Failure

Choose this to receive statistics only on failed outcomes.

Routing Timeout

Choose this to receive statistics only on timeout outcomes.

Outputs

Primary Key

This is a unique identifier for each request and could be used as a DB record key.

Correlation Id

This is an additional unique identifier.

Request Received Time

This is the time that the request was received by Director.

Response Time

This is the time in milliseconds that the request took to be processed.

IDirector Site Id

This is site ID of the Director server.

Originating Carrier

This is the carrier that sent the request.

Originating Site Id

This value is not currently meaningful.

Called Info

This is the number that the request indicated was dialed by the caller.

Calling Info

This is the number that the request indicated the caller is calling from.

Customer Entered Digits

This is a set of digits collected in by any network IVR and sent with the request.

Sprint Info Digits

This is only meaningful if the request came from Sprint and only if Sprint supplied this information in the request. The content of this value is determined by the Sprint specification.

Sprint CRID

This is only meaningful if the request came from Sprint and only if Sprint supplied this information in the request. The content of this value is determined by the Sprint specification.

Result

This is a value that indicates whether the request was responded to at all and if so whether it was successful or resulted in an error.

Response Type

If a response was sent, this indicates the type. The actual value depends on which carrier sent the request.

Response Code

If a response was sent, this indicates the code. The actual value depends on which carrier sent the request and the type of the response.

Routed Site

If a route was chosen successfully, this indicates the name, as configured in Director’s IA, of the destination monitored server.

Routed Queue

If a route was chosen successfully, this indicates the name, as configured in Director’s IA, of the destination monitored queue.

Routed Agent

This value is not currently meaningful.

Routed IAt Profile

This value is not currently meaningful.

Additional Info

This is a list of strings that may contain extra information supplied by the Director software.