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Interaction Designer Help
Incoming Call Initiator
This initiator starts when a call comes into the system. If available, ANI and DNIS (caller id information) and other information about that call is passed into the handler.
Initiator Properties Page
For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.
Notification Object Type
Call
Object ID
Select {all}
Notification Event
Select NewIncomingEvent.
Outputs
Call Identifier
The unique identifier for the incoming call.
Line Identifier
The unique identifier for the line on which the call is coming in.
Called Party Number
The number dialed by the caller.
Calling Party Number
The caller’s telephone number.
Calling Party Name
The caller’s name, if available.
Exit Paths
Start
This step always exits through the start path.