Play Tone

This Telephony tool generates a tone for a connected call. For a list of standard tones, see Tones.

Because the Play Tone tool does not have an Off Time parameter, you will not be able to generate Busy, Congestion, Reorder, or Ringback tones.

Note: Interaction Designer includes a prompt library named Prompt_Tones.ihd. This library contains tones from all around the world. You can use Interaction Designer to export any of the tones as .WAV files.

Inputs

Call Identifier

The unique identifier for a call.

Tone Frequency 1 in Hertz

The frequency of the tone you want to generate. By default this is set to 1100 Hz.

Tone Frequency 1 Amplitude in dB

The amplitude of the frequency you want to generate. By default this is set to -10.

Tone Frequency 2 in Hertz

The frequency of the second tone you want to generate. By default this is set to 0 Hz.

Tone Frequency 2 Amplitude in dB

The amplitude of the frequency you want to generate. By default this is set to -10.

Tone Duration

The number of seconds the tone plays. To convert milliseconds to seconds, divide your millisecond value by 1000. For example, if you want the tome to play for 500 milliseconds, you would type .5 in this parameter.

Exit Paths

Next

This step always takes the Next exit path.