Secure Session Info Validate

 

This Telephony tool sends securely stored data from Telephony Services, as well as auxiliary data and data from the Secure Session Info Inserted tool, to a web application that calls a third-party credit card validation or other secure operation.

Note: The web application is written by the customer. To download an example handler, click Sample Handler for Secure IVR from the Utilities and Downloads page at https://help.genesys.com/utilities-and-downloads.html.

Inputs

Call Identifier

The unique identifier for the call.

Web-Service Uri

The URI of the web application, such as: https://internalweb.inin.com/webpage.asp

Factory Label

Indicates which web request factory to use. Default value is "default".

Outputs

Approval Value

A numeric result code.

eTELEPHONY_INFOVALIDATE_FAILED=0
eTELEPHONY_INFOVALIDATE_APPROVED=1
eTELEPHONY_INFOVALIDATE_DECLINED=2
eTELEPHONY_INFOVALIDATE_OTHER=3

Approval Result

A string result message from the web application.

Exit Paths

Validate Failed

The tool takes this exit path if the web application fails to validate the secure data.

Validate Approved

The tool takes this exit path if the secure data is successfully validated.

Validate Declined

The tool takes this exit path if web application declines the use of the secure data.

Validate Other

The tool takes this exit path if the web application returns any other result.