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Interaction Designer Help
Send Route Command Tool
This Director tool sends a destination response to the interface from which the request was received.
Inputs
Destination Code
This value is the code to be returned in the response. This code tells the requester what to do next in its routing logic. Because this tool is used for to respond to of the pre-call carrier interfaces, the format and size of the string is determined by the individual carrier’s specification.
Customer Database Provided Digits
This is one or more numeric characters to be sent to the destination as allowed by the carrier’s specification.
Request Sequence Number
This value must be copied from the initiator that fires when a pre-call route request is received.
Respond To
This value must be copied from the initiator that fires when a pre-call route request is received.
Outputs
None.
Exit Paths
Success
This path is taken if the function was performed successfully.
Failure
This path is taken if an error occurred.
Related Topics