Send ADSI String

This Telephony tool sends two strings to a station queue to be displayed on an ADSI (Analog Display Services Interface) capable telephone. While the labels for this tool indicate that you should send a telephone number and name to display, you can send any string. The string is only sent when the phone is not connected to another CIC audio source (such as receiving dial tone, listening to voicemail, connected to a call, etc.).

To clear the text displayed on the phone, call another instance of this tool with empty Calling Number and Calling Name strings.

The station to which the strings are sent must be configured with the ADSI option selected. See ADSI in the Interaction Administrator online help for more information on configuring a station to receive ADSI information.

Inputs

Station Queue Identifier

The station on which to display the strings.

Calling Number to be Displayed

The first string to be displayed on the ADSI telephone.

Calling Name to be Displayed

The second string to be displayed on the ADSI telephone.

Exit Paths

Next

This tool always takes the Next exit path.