Set Visual Indicator

This Telephony tool toggles (on or off) the indicator on an ADSI (Analog Display Services Interface) telephone. If the telephone is connected to another CIC audio source (such as receiving dial tone, listening to voicemail, connected to a call, etc.), the indicator is set when the station becomes available. It also keeps counts of new, old, and urgent messages.

The station on which the indicator is toggled must be configured with the ADSI option selected. See ADSI in the Interaction Administrator online help Station Configuration topic for more information on configuring a station to receive ADSI information.

Inputs

Station Queue Identifier

The station on which the indicator is toggled.

Turn Visual Indicator on?

Set to True to turn on the indicator. Set to False to turn off the indicator.

New message count

The number of unread messages to be displayed.

Old message count

The number of read messages to be displayed.

Urgent New Message Count

The number of unread, high priority messages to be displayed.

Urgent Old Message Count

The number of read, high priority messages to be displayed.

Exit Paths

Next

This tool always takes the Next exit path.