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Interaction Designer Help
Transfer to System Queue Initiator
The purpose of the Transfer to System Queue initiator is to start the CallOfferingSystemQueue handler and pass along information to that handler.
Initiator Properties
For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.
Notification Object Type
Call
Object ID
All
Notification Event
Select Transfer to System Queue.
Outputs
Call Identifier
The identifier for the object that started this handler. A Call Identifier is a value that stays the same throughout the life of a call.
Line Identifier
The identifier for the line that this call object came in on. The contents of this variable correspond to one of the lines set up in Interaction Administrator. Line identifier could be null if the call is an intercom call.
Called Party Number
The telephone number the caller dialed.
Calling Party Number
If available, the number of the calling party.
Calling Party Name
If available, the name of the calling party.
Exit Paths
Start
This step always exits through the start path.