Feedback

  • Contents
 

Receive Trap Initiator

This initiator is triggered when an SNMP trap has been sent. These traps are defined in I3IC.MIB, which is located on the product iso in the folder \Additional Files\SNMP.

The two traps available are:

i3EicTrapRestart (trap 1) This trap is generated when an CIC Subsystem has been restarted.

i3EicTrapEventLog (trap 2) This trap is generated when CIC has written an entry to the Event Log on the CIC server accompanying MIB variable.

Initiator Properties Page

For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.

Notification Object Type

REMOCO

Object ID

Specify {all}.

Notification Event

ReceiveTrap

Outputs

IC Server

The CIC Server that generated the trap.

Enterprise

Allows you to determine which Enterprise sent or generated the SNMP trap (could be Genesys, Dialogic, or Microsoft).

Enterprise OID

The number corresponding to the Enterprise. Genesys is 2793.

Generic Trap ID

6 means that this is an Enterprise specific trap.

Specific Trap ID

Either 1 or 2. See the trap 1 and trap 2 options described at the top of this topic.

Bound Variables

A list of any variables accompanying the trap. See the file I3IC.MIB in the location described above for more information.

Bound Values

The string values associated with the variable. See the file I3IC.MIB in the location described above for more information.

Exit Paths

Start

This step always exits through the start path.