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Interaction Designer Help
Receive Trap Initiator
This initiator is triggered when an SNMP trap has been sent. These traps are defined in I3IC.MIB, which is located on the product iso in the folder \Additional Files\SNMP.
The two traps available are:
i3EicTrapRestart (trap 1) This trap is generated when an CIC Subsystem has been restarted.
i3EicTrapEventLog (trap 2) This trap is generated when CIC has written an entry to the Event Log on the CIC server accompanying MIB variable.
Initiator Properties Page
For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.
Notification Object Type
REMOCO
Object ID
Specify {all}.
Notification Event
ReceiveTrap
Outputs
IC Server
The CIC Server that generated the trap.
Enterprise
Allows you to determine which Enterprise sent or generated the SNMP trap (could be Genesys, Dialogic, or Microsoft).
Enterprise OID
The number corresponding to the Enterprise. Genesys is 2793.
Generic Trap ID
6 means that this is an Enterprise specific trap.
Specific Trap ID
Either 1 or 2. See the trap 1 and trap 2 options described at the top of this topic.
Bound Variables
A list of any variables accompanying the trap. See the file I3IC.MIB in the location described above for more information.
Bound Values
The string values associated with the variable. See the file I3IC.MIB in the location described above for more information.
Exit Paths
Start
This step always exits through the start path.