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Running a Recording Search

Run a Recording Search to display a list of recorded interactions, of your Search results, in the Workspace. Specific details of interactions can also be reviewed in this view.

 

Here are several ways to run a search: 

  • When you select a search in the Navigation Pane, it automatically runs and the search results are displayed in the Workspace.

  • From the Searches pane, select a search, and in the workspace click Run Search.

  • Select the search in the Searches pane, and on the menu bar click the Search Title Active View menu, and then click Run Search.

  • From the Searches pane, select a search, and click Run Search on the toolbar.

  • Select a search in the Searches pane, right-click, and on the shortcut menu, click Run.

Next, see Viewing Recording Search Results.

Related Topics

Viewing Recording Search Results

Working with Recording Search Results