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Interaction Recorder Client for IC Business Manager Help
Running a Recording Search
Run a Recording Search to display a list of recorded interactions, of your Search results, in the Workspace. Specific details of interactions can also be reviewed in this view.
Here are several ways to run a search:
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When you select a search in the Navigation Pane, it automatically runs and the search results are displayed in the Workspace.
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From the Searches pane, select a search, and in the workspace click Run Search.
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Select the search in the Searches pane, and on the menu bar click the Search Title Active View menu, and then click Run Search.
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From the Searches pane, select a search, and click Run Search on the toolbar.
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Select a search in the Searches pane, right-click, and on the shortcut menu, click Run.
Next, see Viewing Recording Search Results.
Related Topics
Viewing Recording Search Results
Working with Recording Search Results