- Contents
Interaction Recorder Client for IC Business Manager Help
Viewing Recording Search Results
Based on the attributes of the recording search, when a search is run the results are displayed in the Search Results view in the Workspace. A list of recorded interactions is displayed at the top of the Workspace in a grid, which gives details of the interaction.
Use the Search Results view to review the details of an interaction and to playback a recording. Information on recordings is displayed in the Media Details and Details dockable panes, which are initially displayed at the middle and bottom of the Workspace.
Displaying Recording Searches in the Workspace
Multiple recording searches are displayed in tabbed views in the Workspace.
Next, see Working with Recording Search Results.