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Select Statistics for Interserver Routes dialog

This dialog selects columns for an Interserver Routes view to display. Available statistics include:

Statistic

Description

DTMF Wait

DTMF Wait interval.

DTMF Code

DTMF digits played to navigate an IVR.

Calling Address

Calling number of the T1/E1 or ISDN tie line that connects the servers, where applicable.

Status

Status of the monitored server: OK, Destination Down, and so forth.

From Server

Name of originating Director-monitored server.

To Server

Name of destination Director-monitored server.

Called Address

Called number of the T1/E1 or ISDN tie line that connects the servers, where applicable.

Successes

Total successes.

Failures

Total failures.

Unique ID

Unique enterprise group identifier.

Line Group

The Line Group that Director should use when it routes calls from this monitored server to the server specified in the To Server field.

ID Method

Summarizes signaling sent when a call is routed to the server (Called Address, DTMF, Calling Address, and so on).

Server

Unique server identifer.

Controls on this dialog

Available Statistics list

The left list contains statistics that can be added to the view.

Selected Statistics list

The right list shows statistics selected to include in the view.

Add button

Adds selected items to include in the view.

Add All button

Adds all available items to the list of items to include in the view.

Remove button

Removes items from the rightmost list, so that they are not included in the view.

Remove All button

Removes all items from the view.

Move Up button

Moves the selected statistic up one row, to change its column order in the view.

Move Down button

Moves the selected statistic down one row, to change its column order in the view.

Related Topics

Interserver Routes view

Interaction Director category