- Contents
Interaction Supervisor Help
Interserver Routes view
This view shows routes on a monitored server used to place inter-server calls between CIC servers.
Add this view to the workspace
-
Select an existing workspace from the Workspaces tab, or create a new workspace to host the view.
-
Select New > View. The Create New View dialog appears, listing views by category or product.
-
Select Categories from the Group By drop list. Then click Interaction Director.
-
Select Interserver Routes view.
-
Click OK. The Interserver Routes - Select Server dialog appears.
-
Select a server. Click Finish.
Change statistics in this view
-
Right-click in the view to display its shortcut menu.
-
Choose Add/Remove statistics…
-
Use the Select Statistics for Interserver Routes dialog to select statistics to display in the view. Click OK.
Set Alerts
See Manage Alerts.