• Contents

Interserver Routes view

This view shows routes on a monitored server used to place inter-server calls between CIC servers.

Add this view to the workspace

  1. Select an existing workspace from the Workspaces tab, or create a new workspace to host the view.

  2. Select New > View. The Create New View dialog appears, listing views by category or product.

  3. Select Categories from the Group By drop list.  Then click Interaction Director

  4. Select Interserver Routes view.

  5. Click OK. The Interserver Routes - Select Server dialog appears.

  6. Select a server. Click Finish.

Change statistics in this view

  1. Right-click in the view to display its shortcut menu.

  2. Choose Add/Remove statistics…

  3. Use the Select Statistics for Interserver Routes dialog to select statistics to display in the view. Click OK.

Set Alerts

See Manage Alerts.