Tracker Server

These performance statistics indicate the overall health of Interaction Tracker Server in the previous ten minute interval.

Interaction segment notifications

Number of update notifications sent by Queue Manager to Interaction Tracker.  This indicates how busy the server is, after having processed state changes of objects in the system (e.g. hold to voice mail, etc.).

Posted tracker transactions

Number of transactions sent to Tracker Transaction Server for processing in the last ten minute period.

Failed tracker transactions

Number of transactions sent to Tracker Transaction Server in the last ten minute period that failed.  A high value indicates that Tracker Transaction Server may be down.