CIC email file package

The CIC Email output translates the statistics data, sends it to a specified CIC server, and sends it to specific email recipients.

Select the Interaction Center server that sends the email.
Enter the e-mail address that appears as the "From" address of the email messages.
Select the message format, HTML or plain text.
Enter one or more recipient addresses for the e-mail messages.
Click Next.
Enter the subject line for the email messages.
Select the time that you want the email to be sent.
Select an XSL style sheet to format the statistics into a readable format, or click Add XSL file to add a new file.
Click Next. The list of statistics in the package is displayed.
(Optional) Click Group by statistic category or Group statistics by name to arrange the statistics in the list.
(Optional) Click Remove to the right of a statistic to remove it from the package.
(Optional) Click Add Statistic to add a statistic that is not already in the list.
Click Next.
(Optional) Enter a text description of the message to be displayed in the Marquee page.
(Optional) Select a date and time for the display to expire.
Click Create to finish adding the package. The package is added to the statistics package list on Marquee's home page.