Contents

International Remote Number Logical Component Two Summary Report

This report shows the exchanges dialed, and the duration of calls to those exchanges within the specified city codes. This is the international version of the Area Code report. It can be useful if you need to analyze outbound call volume to specific geographic areas. IC sorts this report by country code and then by exchange.

Parameters

You specify a range of LoComp 1 codes (enter a "-" (dash) for a null value), country codes, site IDs, and date times to include in the report.

Report Log Tables	Interaction Administrator Unique Report Identifier
CallDetail	CALL_REMOTE_NUMBER_LOGICAL_COMPONENT_2_SUMMARY

Sample report

Click on the image below to view a sample of this report.

Report Element	Report Field or Value	Field or Value Description
Country	RemoteNumberCountry	The city code / area code dialed within the specified code and date ranges.
LoComp1	RemoteNumberLoComp1	The country codes dialed within the specified code and date ranges.
LoComp2	RemoteNumberLoComp2	The exchanges dialed within the associated code.
Total Duration	Sum(CallDurationSeconds)	The sum of CallDurationMinutes of outbound calls placed within the specified exchange, country number and code.
Total Calls	Count of RemoteNumber	The count of the number of outbound calls placed within the specified exchange, country number and code.
Average Duration	Sum(CallDurationSeconds) / Count(ConnectedDate)	The average amount of time of outbound calls placed within the specified exchange, country number and code.

Record selection criteria:

{CallDetail.CallDirection} = "Outbound" and

{CallDetail.ConnectedDate} in {?StartDateTime} to {?EndDateTime} and

{CallDetail.RemoteNumberCountry} in {?StartRemoteNumberCountryCode} to{?EndRemoteNumberCountryCode} and

{CallDetail.RemoteNumberLoComp1} in {?StartCode} to {?EndCode} and

{CallDetail.SiteId} in {?StartSiteId} to {?EndSiteId}