Select a Reporting Option

Select a Reporting option.

I'm not going to run reports

If your site does not include a database server, select this option to not collect any reporting data or any call details.

Store just the call details in a CSV (text) file on this computer

If your site does not include a database server, select this option for IC to send the call reporting data to a text file in a CSV (comma-separated) text file. You can open it in a text editor or spreadsheet application such as Microsoft Excel. You can also create your own applications to view and manipulate this data. This option will require additional space on the IC Server. It is designed for small, low volume systems.

Store all reporting data in a database (SQL Server or Oracle)

Select this option if your site includes a SQL Server or Oracle database server.

Upgrades only: If you upgraded the IC database prior to beginning the IC Server upgrade installation by running the standalone IC Database Configuration install or by manually running the SQL scripts located on the IC product disc, you must still complete the database configuration screens in Setup Assistant in order to configure the IC Server to use the IC 3.0 database.

As part of the requirements for running the IC Setup Assistant, the database administrator should have fulfilled the necessary database requirements and provided you with database-related information needed to run IC Setup Assistant. For more information, see the PureConnect Installation and Configuration Guide.

IC Survey Location: This information may be included in the IC Survey file. If so, the selection/value will appear in this dialog. You can review the contents of the IC Survey file by selecting View Survey in the Load IC Survey File dialog or opening it in a Pre-Install survey in the IC Survey system.