Configure SIP lines

Basic functionality in a SIP implementation requires two types of SIP lines:

• SIP lines for station-to-to station calls - Communication between managed IP phones and the CIC server. Created when Setup Assistant is run as part of the initial CIC installation.

• SIP line for outbound calls – Single line to a voice gateway, for calls made from a phone on the CIC network to a phone outside the CIC environment. Created post-installation in the Interaction Administrator Lines container.

In this section:

• SIP lines for internal station-to-station calls

• Create SIP line for outbound calls

• Create additional SIP lines

• Changes to SIP Line Configuration