- Contents
Managed IP Phones Administrator Guide
AudioCodes and Genesys Firmware for Supported Phones
Interaction firmware
Starting in 4.0 SU 5 and continuing with CIC 2015 R1 and later, .iso file includes a separate Interaction Firmware component that contains the firmware for Polycom, Interaction SIP Station, AudioCodes, and Genesys managed IP phones. When you run Install.exe on the CIC server, it installs the Interaction Firmware component (and other required CIC server components) to \\i3\IC\Server\Firmware. You can also use Interactive Update to apply the Interaction Firmware component on the CIC server. For more information about installing or updating CIC, see the PureConnect Product Downloads page.
Note: CIC releases earlier than 4.0 SU 5 require you to download the firmware. To download firmware for earlier releases, see the Utilities and Downloads page.
The following table lists the AudioCodes and Genesys firmware versions for supported phones.
Firmware for supported phones
|
Firmware Version |
Initially Made Available in... |
Phone Model |
|---|---|---|
|
2.2.16.643 |
2023r3 2023r2 Patch 6 2023r1 Patch 14 2022r3 Patch 18 2022r2 Patch 25 2022r1 Patch 33 2021r4 Patch 39 |
AudioCodes 405 405HD 420HD 430HD 440HD Genesys 405 405HD 420HD |
|
2.2.16.408 |
2020 R4 2020 R3 Patch 2 2020 R2 Patch 8 2020 R1 Patch 14 2019 R4 Patch 21 2019 R3 Patch 27 |
AudioCodes 405 405HD 420HD 430HD 440HD Genesys 405 405HD 420HD |
|
2.2.16.142.41 |
2019 R3 2019 R2 Patch 4 2019 R1 Patch 10 2018 R5 Patch 16 2018 R4 Patch 22 2018 R3 Patch 29 2018 R2 Patch 35 |
AudioCodes 405 405HD 420HD 430HD 440HD Genesys 405 405HD 420HD |
|
2.2.16.142 |
2018 R5 Patch 5 2018 R4 Patch 11 2018 R3 Patch 18 2018 R2 Patch 24 2018 R1 Patch 31 2017 R4 Patch 37 |
AudioCodes 405 405HD 420HD 430HD 440HD Genesys 405 405HD 420HD |
|
2.2.8.61 |
2017 R2 |
420HD |
|
IC 4.0 SU 6 |
420HD |
|
|
IC 4.0 SU 5 |
420HD |