Managing a VoiceXML Interpreter Server

The VoiceXML Interpreter Server is installed as a service. As such, you must use the Services tool to stop and start the VoiceXML Interpreter Server.

Stopping VoiceXML Interpreter Server

Before stopping the VoiceXML Interpreter Server service, you will need to take the server offline as described in "Configuring the VoiceXML Interpreter Server" in VoiceXML Interpreter Server Web Configuration Interface. The reason that you need to do this first is to ensure that that all active VoiceXML sessions finish processing before the service stops.

To stop the VoiceXML Interpreter Server in the Services tool, select the ININ VoiceXML Server service in the list of services and click the Stop Service icon on the toolbar.

Note: If you stop the VoiceXML Interpreter Server service before taking the server offline and documents are still being processed, the interpreter waits for a maximum of 5 minutes for the processing to finish. At the end of the 5 minutes, any running document sessions are forcibly closed, which could cause problems.

Starting VoiceXML Interpreter Server

To start the VoiceXML Interpreter Server in the Services tool, select the ININ VoiceXML Server service in the list of services and click the Start Service icon on the toolbar.