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Interaction Optimizer Help
Manage Trades
You can view and manage your trade requests and traded shifts in the My Trades view.
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In the Shift Trading tab, click My Trades.
Result: A list of your trade requests and accepted trades appears.
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For trade requests that are Unmatched or Pending review, you can do any of the following:
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Select the Search icon (magnifying glass) to search again for a match to this shift trade request.
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Select the Edit icon (pencil) to change requested date, time, or type of match for this trade request.
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Select the Cancel icon to cancel the shift trade request.
Note: Both the offering and accepting agent can see this cancelled request in the My Trades view.
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