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Interaction Dialer Manager Help
Configuration Change Auditing
Dialer configuration changes take effect immediately in most cases. Since modifications can have a huge impact on the success of an outbound operation, it is wise to turn enable configuration change auditing in Dialer. This will create a log of the changes that were made, who made them and when they occurred. It is especially important to use this feature when more than one person can make changes to Dialer. The Dialer configuration change history collected in the audit table.