- Contents
Interaction Dialer Manager Help
Dialer phone number detail statistics
Statistics summarizing the details of a specific phone number.
- Attempts
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The total number of times this phone number type has been attempted.
- Attempts Abandoned
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The total number of attempts to this phone number type which have been classified as abandons.
- Attempts Answering Machine
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The total number of attempts to this phone number type which have been classified as answering machines.
- Attempts Busy
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The total number of attempts to this phone number type which have been classified as busy.
- Attempts Fax
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The total number of attempts to this phone number type which have been classified as fax.
- Attempts No Answer
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The total number of attempts to this phone number type which have been classified as no answer.
- Attempts Remote Hangup
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The total number of attempts to this phone number type which have been classified as remote hangups.
- Attempts Rescheduled
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The total number of attempts to this phone number type which have been rescheduled.
- Attempts System Hangup
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The total number of attempts to this phone number type which have been classified as system hangups.
- Contact Rate
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The contact rate for this phone number type. The rate is calculated using the number of contacts and the total number of attempts.
- Contacts
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The total number of contacts that have been made to this phone number type.