Contents

Object Relationship Diagram

This diagram illustrates the relationships between Interaction Dialer objects.

Scope

When configuring Interaction Dialer, pay particular attention to an object's scope—how it is used by other objects. Be aware of what will be affected by a change. For example, simple edits to a campaign configuration affect that campaign only, but changing a schedule affects all campaigns that use it. This concept of scope is very important when working with Rule Sets.