Contents

IS_Event_BreakGranted

Definition

This event tells a script that a IS_Action_RequestBreak request has been granted, so that the script can redirect the browser to a break page. Dialer grants break requests if other agents available to handle any outstanding calls. The last agent logged into a campaign is granted a break after all pending call(s) for the agent are completed.

Attributes

None.

Example

<head>
    <script language=javascript>
        function IS_Event_BreakGranted() {
            // navigate to the on break page
            location.href = "AgentBreak.html";
        }
    </script>
</head>