Contents

IS_Event_QueueObjectRemoved

Definition

This event occurs when a queue object is removed from the user's queue. If your application's interface displays a call queue, IS_Event_QueueObjectRemoved provides notification that a call can be removed from the list.

This event is raised by Scripter when the object is either destroyed, (usually 2 minutes after the call is disconnected), or when the call is transferred off of the user's queue, such as when transferred to a finishing agent.

Attributes

The QueueName and ObjectId parameters are optional. If you use them, you must specify both parameters.

QueueName: The name of the call queue.
ObjectId: The object id of the call being removed.

Syntax

function IS_Event_QueueObjectRemoved(QueueName, ObjectId)

function IS_Event_QueueObjectRemoved()

Example 1

<head>
    <script language=javascript>
        function IS_Event_QueueObjectRemoved(QueueName, ObjectId) {


            // remove this object from the queue display
            // insert other code here as needed...


        }
    </script>
</head>

Example 2

This example can be used as an include file in a web page to watch for the above events and update the interface as needed.

<head>
    <script language="javascript">
        // global call object
        var mg_callObj = scripter.createCallObject();
        function IS_Event_QueueObjectAdded(p_QueueName, p_ObjectId) {
            mg_callObj.Id = p_ObjectId.
        }
        function IS_Event_QueueObjectChanged(p_QueueName, p_ObjectId) {


            // current object state
            alert(mg_callObj.stateString);
        }
        function IS_Event_QueueObjectRemoved(p_QueueName, p_ObjectId) {
            alert(‘Object Removed’);
        }
    </script>
</head>