Transfer Process JavaScript

Blind Transfer:

function BlindTransfer(p_RecipentPhNum) {


    // Assign the recipient phone number
    IS_Action_Transfer.recipient = p_RecipentPhNum;

    // Designate that this is not a consult transfer
    IS_Action_Transfer.consult = false;


    // Apply the transfer
    IS_Action_Transfer.click();
}

Consult transfer:

function ConsultTransfer(p_Number) {


    // Create a new scripter call object
    var p_mCallObj = scripter.createCallObject();


    // Prompt the agent to call the recipient
    var iRes1 = confirm("Would you like to call the 3rd party?");
    // user selected OK, so let's call the 3rd party
    if (iRes1) {


        // Dial the recipient
        p_mCallObj.dial(p_Number, false);


        // set up the consult transfer
        IS_Action_Transfer.consult = true;


        // set up the recipient call object to match the person just consulted
        IS_Action_Transfer.recipient = p_mCallObj.id;

        // prompt the agent to transfer
        var iRes2 = confirm("Press OK when you are ready to transfer the call");


        // Transfer call to third party
        if (iRes2) {
            scripter.callObject.id = IS_ATTR_CallID.value;

            // pick up the call, it is probably on hold
            scripter.callObject.pickup();

            // now execute the consult transfer that has been set up
            IS_Action_Transfer.click();

        } else {
            // they did not want to transfer, so lets disconnect the 3rd party
            //call and pick up the original call
            //disconnect 3rd party call
            p_mCallObj.disconnect();

            // pick up original call
            scripter.callObject.id = IS_ATTR_CallID.value;
            scripter.callObject.pickup();
        }
    }
}