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Understanding Account Codes

You can use account codes to organize outgoing faxes by customer. You might want to use this feature for customer billing purposes if you process faxes for more than one customer. You can assign separate account codes to different recipients of the same fax. Your administrator can generate reports to categorize call details by account codes.

Note: If your administrator does not set up Interaction Fax to use account codes, this feature will not be available to you. For information on setting up and enabling account codes, see your CIC administrator.

You can assign account codes to outgoing faxes from the Send Fax dialog box. For information on using account codes when sending a fax, see the related topics.