Activate a dial plan 

Note: Only one dial plan format (Old Dial Plan or Regional Dial Plan) can be active. CIC uses the active dial plan to perform dial plan lookups and make calls.
If necessary, you can modify an inactive dial plan and test it by simulating calls.

To activate a dial plan

1. In the System Configuration container, click the Phone Numbers subcontainer.

2. In the list view, double-click Configuration.

3. In the Phone Number Configuration dialog box, on the Old Dial Plan tab or the Regional Dial Plan tab, click Advanced.

4. Under Active Dial Plan, select the dial plan that you want to activate.

5. Click OK.

Related topics

Overview of old dial plans

Configure a regional dial plan in Interaction Administrator